FAQ

Order Related Questions

Where is my order

I made a mistake on my order

I provided the wrong address on my order

My order was damaged when I received it

My package says it has been delivered but I never received it

My package never arrived

I'm unhappy with my order

Order is showing that it is returned to sender

Fulfillment / Shipping

What countries do you ship to

How long does fulfillment take

Do you ship to PO Boxes

Can I get expedited fulfillment and shipping

How long does shipping take

Manufacturing

What exactly is "ring-spun cotton"

Are you eco-friendly

What type of ink do you print with

What technology is used to print on fabrics

Care and Washing

Notice about Direct to Garment Printing

How to care and wash apparel

Policies

What is your Return Policy

What are your Terms of Service

What is your Privacy Policy

How long do I have to submit a claim for return/exchange

Fees and Customs

Are shipping fees refundable

Who pays the customs duties and taxes

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